Back on January 11th of this year, I wrote a blog entitled Laptop Computers.  In that blog I indicated that I was in search of a new laptop.  I must say, I was humbled by the number of responses to my rickmayhew@hotmail.com account that I received from well-wishers and sound advisors.  I especially appreciated one person’s advice as to how to purchase a viable used laptop (I should have followed his advice).

I ended up purchasing a new laptop.  Now before I go any further, the words of wisdom from my mother who is no longer with us, has been banging around in my brain ever since I decided to write this piece.  She was the first one I ever heard say, “If you don’t have anything nice to say, then don’t say anything at all.”

With sound advice like that, let me begin by letting everyone know how I truly do like my new laptop…however, the fact that I needed customer service the very first day I attempted to power-up, was a disaster.  I spent over an hour on the phone only to hear the buzzing sound of a dead phone line twice.  Then, at the end of my conversation with at least the sixth person I spoke with, I was informed there was nothing they could do unless I wanted to purchase a better service contract for my laptop.

Well fortunately I have a friend who is an IT expert and he was able to solve the problem after about four hours of trial and error.  The good news is that my laptop works great now.  It’s everything I was hoping for in a laptop. 

On a different note and in conjunction with my previous blog from January 11^th, if you are wondering how many times I used the word laptop in this blog?  The answer is 9 times…one shy of the previous record.